Please note the opening hours above relate to Surgery Reception, NOT our phone lines, which are open from 8 am until 6.30 pm on weekdays.  Both sites are closed on weekends and Bank Holidays

Scroll down to find out what to do when we are closed.

If you require urgent medical attention or advice outside of normal surgery hours, please dial 111 or follow this link to visit 111 online>>   Please note that the 111 call back service may be busy, and you might have to wait longer to get a call. 

Need urgent mental health crisis support now?   

Find immediate help here>>

For injuries that are not life threatening or serious, minor injuries units and urgent care centres can help. To find your local Minor Injuries Unit visit www.dorsethealthcare.nhs.uk/miu.

Please only use A&E or 999 only in an emergency for serious or life-threatening situations.  Chest pains and/or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Follow this link to access NHS 111 online or call 111 to speak to a staff member.

Pharmacies are part of the NHS family and the range of clinical services they provide has expanded significantly in recent years.

Urgent treatment centres are a facility you can go to if you need urgent medical attention, but it’s not a life-threatening situation. 

At the moment, the NHS offers a mix of walk-in centres, urgent care centres, minor injury units and urgent treatment centres, all with different levels of service.

Find your nearest urgent care centre

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.