Long Term Conditions (LTC) are health conditions that can impact on a person’s life, and may require ongoing care and support. We organise appointments and provide support for people who have an LTC by putting in place a way of working called ‘Personalised Care and Support Planning’.  We work with our patients to help them better manage chronic conditions such as asthma, cancer, coronary heart disease (CHD), chronic obstruction pulmonary disease (COPD), diabetes, hypertension, osteoarthritis or stroke, including transient ischaemic attack (TIA).

Hypertension, or high blood pressure, rarely has noticeable symptoms. But if untreated, it increases your risk of serious problems such as heart attacks and strokes.

Scroll down to find out how you can monitor your blood pressure quickly and easily from home.  

To ensure we continue providing the highest quality of care, our practice is transitioning to a new home blood pressure monitoring platform called Luscii. This app replaces the previous VISO system and allows our clinical team to monitor your readings more effectively.

Why the change? Luscii offers greater continuity of care. It allows us to track your trends in real-time and provides clear guidance if your blood pressure is outside of your target range.

What you need to do:

1. Keep an eye on your email: If you are registered to use the Viso app, you will receive an invitation from Luscii with instructions on how to download the app.
2. Log in: Use your email address as your username. You will be sent a one-time password (OTP) for secure access.
3. Requirements: The app is free to use and requires a smart device (phone or tablet).

Support and Queries: To keep medical phone lines clear for urgent appointments, please do not contact your GP surgery about app setup or technical issues.

• Technical Support: Contact Luscii directly at +44 800 358 6050 (Monday–Friday, 9 am–5 pm).
• Clinical Queries: For non-urgent questions about your blood pressure management, you can contact your GP Practice.

Persistent high blood pressure can increase your risk of some serious and potentially life-threatening health conditions, such as:

• heart disease
• heart attacks
• strokes
• heart failure
• peripheral arterial disease
• aortic aneurysms
• kidney disease
• vascular dementia

Prevention is key:  If you have high blood pressure, reducing it even a small amount can help lower your risk of these health conditions.

If you don’t already have a suitable  BP monitor, we can provide you with a discount code to buy a OmronX3 Comfort monitor through Amazon.co.uk.  Email cranevalleypcn@dorsetgp.nhs.uk to request a code. 

Alternatively, we have a limited number of BP monitors available for eligible patients to borrow free of charge.  And should anyone need guidance and support to use the app to provide their BP readings, our Digital Care Coordinator is available to help. 

Once you submit BP readings, our healthcare professionals can view these and advise any changes required to your treatment. 

When taking your blood pressure readings, it is important to be relaxed, so avoid taking your blood pressure when stressed, in pain or in a hurry.

For advice about taking your blood pressure readings at home, visit our Advice Page here>>

If you have been requested to do so, please follow this link to complete this online review form no later than 48 hours before your appointment. 

Reviews are a way of letting us know how you're managing with your long term condition, your contraception, or your medication.

We offer the ability to request a Review using SystmConnect.  Ask for help with a condition to request a review for the following:

• Asthma review
• Blood Pressure review
• COPD review
• Contraceptive Pill review
• Depression or anxiety review
• Diabetes review
• HRT review
• Medication review
• Thyroid review

IMPORTANT:  Only complete a review if you've been asked to do so by us.

Further information on Long Term Conditions

The NHS A - Z offers a lot of information about the following health conditions:

Asthma

Cancer

Coronary Heart Disease

COPD

Diabetes

Hypertension

Osteoarthritis

Stroke

Transient ischaemic attack (TIA)

Below we offer links to some other useful third party websites where you can access further information and support for people with Long Term Conditions.

www.asthmaandlung.org.uk – information on lung conditions including asthma and COPD

www.bhf.org.uk – information on heart disease. hypertension and strokes

www.cancerresearchuk.org - information on Cancer types and treatments

www.diabetes.org.uk – advice and support on diabetes and self-management courses

www.macmillan.org.uk – cancer information

www.dorsetmind.uk – mental health support and advice

www.versusarthritis.org – arthritis information