Later this month we are changing website providers to a different upgraded service which will enable you to do more things through our website. If you have any concerns on using online services please call our reception team.
About our practice:
Our practice, established in 1983 by Dr Albert Barcellos, offers a personal, friendly service to all of our patients - we aim to treat you as we would our own family. We are welcoming new patients. We have two health centres - at Corbin Avenue, Tricketts Cross, Ferndown and 54 Glenmoor Road, West Parley. Our patients and services are split evenly across both sites and the management team are based at Corbin Avenue. We take great pride in our tradition of promoting and maintaining good health and wellbeing in the local community, in challenging times.
We ask all patients to use our online facilities for booking appointments and requesting prescriptions where possible. This should enable you to get the appointment that suits you best and also reduces waiting times on the telephones and at the desks. Please ensure you are registered for online access and that we have an up to date email and mobile phone number registered with the surgery (where applicable) - this enables us to remind you of appointment times and contact you if required. We do not share this information with any third parties. Due to the C19 pandemic all appointments are made by telephone in the first instance - your doctor or nurse practitioner will then arrange to see you face to face if deemed necessary.
Our practice area includes Ferndown, West Parley, West Moors, Longham, Canford Bottom and Hurn. Please ask at reception for further details. When people move beyond our catchment area, we aim to keep them registered where possible, but if you move too far away it would jeopardise the practicalities of care at home and you will be asked to re-register.
We are a training practice and frequently have medical students from Southampton University, who will assist the doctors. Students will only attend consultations with permission from the patient. We regularly have junior doctors (F2s) attached to the practice for 4 months from Bournemouth hospital and GP trainees (ST1-3) for 6 months+ from the Dorset GP centre. They are closely supervised by GP trainers in order to provide the highest possible standard of patient care.
In addition to the doctors, we have a team of health care professionals, comprising practice nurses, health care assistants and a phlebotomist. We work closely alongside the community health team, including district nurses, health visitors and midwives.
How to Order a Repeat Medication
The NHS App can be used to order repeat medications. This system should be able to check your identity itself and our practice/ODS code is J81621 if it asks.
Alternatively please use this link Order a repeat prescription
to use the Systmone online repeat medication site which requires a username and password from us. Please contact our reception team on 01202897989 if you need help with setting up online ordering of repeat medication.
(Site updated 13/08/2020)