Homepage - The Barcellos Family Practice

Welcome to The Barcellos Family Practice

Our Practice provides comprehensive NHS primary care services to help you manage your health and well-being.

We provide NHS primary care services to help you manage your health and wellbeing. We are a friendly, family-oriented practice and pride ourselves on providing a personal service and supporting the health of our local community.

Established by Dr Albert Barcellos in 1983, we continue a long tradition of promoting good health in our area.

We are currently welcoming new patients.

We have two health centres in Ferndown. You can access NHS services at either site:

Corbin Avenue in Tricketts Cross (Management team base)

Glenmoor Road in West Parley

How to contact us

Corbin Avenue branch

Corbin Avenue
Tricketts Cross
Ferndown
Dorset
BH22 8AZ

Telephone: 01202 897989

Glenmoor Road branch

Glenmoor Road
West Parley
Ferndown
Dorset
BH22 8QF

Telephone: 01202 874302

How Busy Are Our Phone Lines Today?

Below are live updates showing how many callers are currently waiting and estimated wait times. Our lines are usually busiest early in the morning.

For routine queries, test results, or non-urgent requests, using our online services can often be quicker.

Do it online.

Using our website

We have designed this site to help you access the care you need quickly and easily.

You can use this website to:

Check surgery opening times and contact details.
Access NHS services and health advice online.
Give us feedback on your experience.

We work closely with our Patient Participation Group (PPG)

our Patient Participation Group (PPG) to ensure our website stays easy to use and provides the information you need.

Help us help you

We ask all patients to use our online facilities for booking appointments and requesting prescriptions where possible. This should enable you to get the appointment that suits you best and also reduces waiting times on the telephones and at the desks.

Help us help you by registering for online access and that we have an up to date email and mobile phone number registered with the surgery (where applicable) – this enables us to remind you of appointment times and contact you if required. We do not share this information with any third parties.

We are currently welcoming new patients.

Our practice area includes Ferndown, West Parley, West Moors, Longham, Canford Bottom and Hurn. Please ask at reception or visit our New Patient Registration web page for further details>>

Practice Boundary

Areas of community interest

Reporting Financial Concerns at Your GP Surgery

Many people feel isolated and overwhelmed when they believe they are being taken advantage of financially. Our GP Surgery is a safe space to talk about difficult personal matters.

Read more about how we can help

Stay Protected, Stay Healthy, Get Vaccinated

Vaccines are one of the safest and most effective ways to protect yourself, your family, and your community from serious diseases. In line with the NHS Vaccination Schedule, we offer routine vaccinations to adults, young people and children.

Visit our Vaccination Information page

Supporting Wellbeing, Improving Health

Working with our colleagues in the Crane Valley Primary Care Network we offer a groundbreaking initiative designed to enhance local people's overall health and quality of life – Community SWITCH.

Find support unique to your needs

Information for patients

General health advice

Sometimes you don't need to see a GP but may want some general health advice.

Discover more>>

Help to stop smoking

When you quit smoking, good things start to happen — you can begin to see almost immediate improvements to your health.

Discover more>>

Social Prescribing

Social Prescribing helps you to have more control over your own health in a way that suits you.

Discover more>>

Boots Prescription Stock Checker

Check whether your prescribed medication is in-stock at your local Boots Pharmacy.

Follow this link to us the Online Prescriptions stock checker>>

Sick/Fit Note Certificates

If you have are ill and need a sick note for your employer, you don't necessarily need to see a Doctor.

Visit our Sick/Fit Note Certificates page to find out more>>

a healthcare progessional holding a stethscope shaped like a heart

Long Term Conditions

Longer term health conditions such as hypertension, diabetes or asthma, can impact on a person’s life, and may require ongoing care and support.

Learn more about how we can work with you to manage your condition>>

You and Your General Practice - Patient Charter

From 1 October 2025, it is a contractual requirement for all GP practices to publish on their website a Patient Charter called “You and Your General Practice (YYGP)”.

The charter outlines what patients can expect from their practice and how patients can help the practice deliver the best care.

Find out more here>

Know who to turn to for your healthcare

Pharmacist

When you need healthcare advice or help with medicines, your local Pharmacist can help. The Pharmacy is the place to go to get any prescription medicines and clinical advice for minor health concerns.

Find out how your pharmacy can help>>

Dentist

Severe toothache, infection or injury within your mouth or to your teeth that needs urgent attention? Call your dentist or access an emergency dentist if you're not already registered with one.

Find out how to acces an NHS dentist>>

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes? If you have an eye problem, you can make an emergency appointment with an Optician (also known as an Optometrist).

Find your nearest optician>>

Accident and Emergency

Please only use A&E or 999 only in an emergency for serious or life-threatening situations.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Out of Hours

Sometimes you may require urgent medical attention or advice outside normal surgery hours. The first call when we are not open is the NHS 111 services.

How to contact the NHS 111 service>>