DR FERGUSON'S SABBATICAL
Dr Ferguson is going on a sabbatical from the 14th January 2016 and will return on the 29th February 2016.
All of his clinics will be covered by the other doctors in the practice with the exception of a couple which will be covered by a locum doctor.
The practice wishes him an enjoyable time on his sabbatical and will look forward to this return.
We still have some flu vaccine available please contact the surgery to see if you are eligble for the vaccine.
Friends and Family
From 1st December 2014, if you visit our GP surgery a either Corbin Avenue or Glenmoor Road you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.
This is called the Friends and Family Test (FFT) and it is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.
These slips can be found in the waiting room at both sites. Please take a few minutes to fill in the slip and post it in the ballot box provided. Alternatively, please go to the section 'Let us know what you think of about the services we offer' and complete the questionnaire online......you can do this now!
If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.
The information will give our GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help us to make improvements and improve the experience for our patients.
We thank you for you support.
We are upgrading the system for ordering repeat prescriptions via the website to the Systmone Online System.
If you need an account set up or have any questions please let the reception team know
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2019, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Should you require regular medication you may be given a computerised repeat prescription list. This will enable you to get your prescription without having to see the Doctor each time.
The Doctor will want to see you from time to time to check your progress and you will be requested to have a medication review at least once a year - this may include checks such as blood pressure and blood tests. If these have already been done, you do not need to book a specific appointment for this.
Staff are not allowed to issue repeat prescriptions which have not been reviewed by the Doctor.
You can either call in to the surgery with your repeat prescription request, or send it to us by post. Should you wish us to post it back to you please enclose a stamped addressed envelope. Alternatively, prescriptions may now be ordered on line. Please see our website for details.
Please note that staff are not allowed to take requests for repeat prescriptions over the phone, unless you are housebound.
Prescriptions can be collected during surgery hours.
If you wish the prescription to be sent directly to one of the local pharmacies, please let reception know and they will organise this for you.
Generic & Branded Medication
Please click here to read a leaflet which explains why we prescribe medications in their generic form (paracetamol) rather than branded (Panadol).
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