Welcome to The Barcellos Family Practice Online - Welcoming New Registrations
Our practice, established in 1983 by Dr Barcellos, offers a personal, friendly service to all of our patients - we aim to treat you as we would our own family. We have two health centres - at Corbin Avenue, Tricketts Cross, Ferndown and 54 Glenmoor Road, West Parley. Our patients and services are split evenly across both sites and the management team are based at Corbin Avenue. We take great pride in our tradition of promoting and maintaining good health and wellbeing in the local community, in challenging times.
We ask all patients to use our online facilities for booking appointments and requesting prescriptions where possible. This should enable you to get the appointment that suits you best and also reduces waiting times on the telephones and at the desks. Please ensure you are registered for online access and that we have an up to date email and mobile phone number registered with the surgery (where applicable) - this enables us to remind you of appointment times and contact you if required. We do not share this information with any third parties.
Our practice area includes Ferndown, West Parley, West Moors, Longham, Canford Bottom and Hurn. Please ask at reception for further details. When people move beyond our catchment area, we aim to keep them registered where possible, but if you move too far away it would jeopardise the practicalities of care at home and you will be asked to re-register.
We are a training practice and frequently have medical students from Southampton University, who will assist the doctors. Students will only attend consultations with permission from the patient. We regularly have junior doctors (F2s) attached to the practice for 4 months from Bournemouth hospital and GP trainees (ST1-3) for 6 months+ from the Dorset GP centre. They are closely supervised by GP trainers in order to provide the highest possible standard of patient care.
In addition to the doctors, we have a team of health care professionals, comprising practice nurses, health care assistants and a phlebotomist. We work closely alongside the community health team, including district nurses, health visitors and midwives.
If you require a doctor/nurse when the surgery is closed please contact the OOH service Tel : 111
BUILDING WORK - West Parley Health Centre
Parking at our West Parley (Glenmoor Road) site will be limited and at the rear of the building. We ask our patients to please park considerately in the rear car park to ensure access at all times. Alternatively, we ask our patients to please park on the road outside the surgery.
If you are able to travel to our Tricketts Cross (Corbin Avenue) site for appointments we would ask you to do so, so that patients who are not able to travel can be seen in the reduced clinics at West Parley (Glenmoor Road).
We thank you for your patience during this time and will endeavour to keep you informed of progress both on the website and in the waiting rooms at both sites.
UPDATE ON BUILDING WORK 21st May 2018
The building work continues to progress well and we are pleased to say we are nearly there!!
We are hopefully into the final couple of weeks now the decorators are in so that is always a good sign!!
We still continue to run a limited service at the practice but hopefully should return to our new revised schedule in June.
We would request that patients attend our surgery at Corbin Ave when ever possible during this time.
As always we appreciate your patience during this time.
REMINDER: WITH EFFECT FROM 12th MARCH ALL ACCESS TO THE SURGERY WILL BE VIA THE BACK OF THE BUILDING - PLEASE DRIVE CAREFULLY, THE DRIVE IS ALSO USED BY PEDESTRIANS ACCESSING RECEPTION. Thank you
Core Requirements of Improving Access to General Practice Services
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments may be at a different site e.g. PGH/DCH/Weymouth WIC/RBH
General Data Protection Regulation (GDPR)
With effect from 28 May the Practice are required to conform to the legislation as detailed in the General Data Protection Regulations.
This concerns how we keep and use your personal data (and that of our own staff). New patients will be asked to complete and return a consent form. Existing patients may sign a consent form (copy attached) having read and understand the new legislation regarding which there is a document attached.
If you require any further information please do not hesitate to contact either the Practice Manager or Assistant Practice Manager who will endeavour to answer any questions you may have.
GDPR Patient Privacy NoticeGDPR Policy
(Site updated 23/05/2018)