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Noticeboard

 

 

DR FERGUSON'S SABBATICAL

Dr Ferguson is going on a sabbatical from the 14th January 2016 and will return on the 29th February 2016.

All of his clinics will be covered by the other doctors in the practice with the exception of a couple which will be covered by a locum doctor.

The practice wishes him an enjoyable time on his sabbatical and will look forward to this return.

 

FLU CLINICS

We still have some flu vaccine available please contact the surgery to see if you are eligble for the vaccine.

Friends and Family

From 1st December 2014, if you visit our GP surgery a either Corbin Avenue or Glenmoor Road you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.

This is called the Friends and Family Test (FFT) and it is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is a continuous feedback loop between patients and practices.

These slips can be found in the waiting room at both sites.  Please take a few minutes to fill in the slip and  post it in the ballot box provided. Alternatively, please go to the section 'Let us know what you think of about the services we offer' and complete the questionnaire online......you can do this now!

If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.

The information will give our GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help us to make improvements and improve the experience for our patients. 

We thank you for you support.

Testing Samples

Please only bring us test samples if you are asked to by the team here.

We need to get the sample before 1:30pm to send them on for testing.

Urine Samples

Click here for information about how to collect a urine sample.

Urine samples for infection are collected in a green tube. There is a guide here for how to use the tube Urine Monovette Guide

Green Monovette

You might also be asked to use a yellow tube instead usually as a monitoring test for example if you have diabetes.

Yellow Monovette

Stool Samples

These are collected in a blue tube.

Click here for information about how to collect a stool sample.

Blue Stool Pot

Test Results

Results of Blood tests and other types of tests are received daily and reviewed by the Doctor who requested the test. If you have been asked to find out about test results, please telephone or call in to the surgery after 2.30pm

You will be asked to give your full name, address and date of birth and the date on which the test was carried out. This is to protect patient confidentiality. Please note that test results can only be given to the individual concerned. Please allow five working days before making enquiries. Some tests may take longer and the Doctor will advise you if this is the case.

Should the results of any test indicate that action needs to be taken, then the surgery will contact you. We will not usually contact you if the results are normal. A follow-up appointment will be arranged for you if necessary. Please ensure the surgery holds a current phone number for you (including mobile phone number, if possible), to enable this.

For enquiries about test results please contact the surgery yourself after 2.30pm  

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